MenuMulti-Member Renewal Instructions FY26
Starting your renewal
In the FAAA Portal, select the Business Services tab and select the Employee Management / Manage Employees option to:
- Set the date by which all of your members have to renew by (note that this can be within a range from 15 May to 30 August 2025 and it defaults to 30 June 2025 to avoid potential issues with the application of any late fees).
- Update your employee details including their status with your organisation (e.g. please mark those who have left your company as ‘archived’ and check those who are still with the organisation are marked as ‘active’).
- Select who should be included in the group renewal invoice.
In the FAAA Portal, select the Employee Management / Member Summary option to:
- See who has already completed the individual renewal process and opted for your company to pay their FY26 membership fees.
- See who hasn’t yet completed the renewal process.
- View the subtotal of membership fees payable for those members who have renewed and selected Pay by Company, before generating the invoice.
- Print a list of active members.
To complete the the multi-member renewal
- Log into the FAAA Portal with your 6-digit FAAA number/Username and password
- Click on the Business Services Tab
- Select Business Client
- Confirm contact details
- Select NEXT
- Select Pay for Employees
- Select NEXT
- Select payment type (BPay or Credit Card). Note that payments by credit card will incur a 1.05% service fee. Visa/Mastercard only.
- The invoice will appear in the portal under the My Profile/invoices tab approximately 15-20 minutes after completion of the payment process. You may need to refresh your screen to show the invoice.
Important things to note
For the Pay By Company option to appear as a payment option for your employees, a member must:
- be marked as an ACTIVE member of your organisation
- have the ‘include in renewals’ box ticked and
- have your organisation listed as their ‘company/employer’
If you need to add members to your organisation, so that they also have the option to elect for their fees to be paid by your organisation, please send their details to contact@faaa.au before end of April 2025 and before that member completes their individual renewal.
Note: New member applications, reinstatement of membership, changes to member categories or members returning from Leave of Absence are not included in the employee renewal process. Please contact Member Services on 1300 337 301 or contact@faaa.au who will advise the most appropriate renewal process for these.
