Delivering Better Financial Outcomes

Your hub for the latest updates and member guidance on the DBFO reforms

Background

Following 10 months of consultation, independent reviewer, Michelle Levy, handed the Quality of Advice Review (QAR) final report to government on 16 December 2022. The government responded to 14 of the 22 recommendations made in the QAR report, consulting on a draft roadmap for implementation in June 2023.   

With a focus on improving access to financial advice, the ‘Delivering Better Financial Outcomes’ package of reforms implements the government’s final QAR roadmap in two tranches.  

Important update – 10 January fee consent commencement

Familiarise yourself with the client consent obligations for advisers in section 962G(2) of the Corporations Act. It is important to ensure that you fully comply with these requirements, as the failure to do so will result in the automatic termination of your ongoing fee arrangement.

Take care when using product provider forms to ensure that all the information advisers must include in the client consent form is included. 

In the early stages of the introduction of these reforms, advisers may need to continue to use one form for their own obligations and another to meet the requirements of the product providers.

Technically under the law, 10 January is the ‘commencement’ of the ‘transition arrangements’ for these reforms. The transition arrangements mean that the changes commence at different times for each client based on the anniversary when the OFA was entered into with that client. What this means is that when you renew an OFA with a client on or after 10 January:

  • You are not required to provide an FDS
  • You must meet the new client consent obligations
  • You have 150 days from the date of the anniversary of the OFA to obtain your client’s consent to renew your OFA and deduct fees from an account. After this period, if consent has not been provided, your OFA will terminate.

 

Please note that while you no longer have to provide an FDS, the information required in the new consent form includes the ‘look forward’ information (previously required in your FDS) about the services your client is entitled to receive in the coming 12 months.

Access the FAAA’s client consent guidance. ASIC guidance on the new client consent obligations will also be helpful:

DBFO Tranche 1 implementation

DBFO Tranche 1 includes the following changes which will commence at different times. 

  • removal of the Fee Disclosure Statement (FDS) obligations 
  • streamlined and consolidated client consents for ongoing fee arrangements and the deduction of advice fees from a product 
  • ministerial power to approve and mandated standardised client consent forms 
  • flexibility to provide FSG information via website disclosure 
  • clarity on the conflicted remuneration provisions, including for the issue of financial products where advice has not been provided in the previous 12 months 
  • legal certainty for the payment of advice fees from a member’s superannuation account and clarity on the associated tax consequences  
  • obtaining client consent for the payment of life insurance commissions 

The Bill to implement Tranche 1 was passed by the Parliament on 4 July 2024 and received Royal Assent on 9 July 2024.

ASIC has provided initial guidance on the DBFO measures and has indicated more regulatory guidance will be made available before the following transition arrangements commence for these changes.  

Transition arrangements

Member Guidance

We have developed a series of guidance videos to assist you in understanding these changes, how they interact with each other, and the transition arrangements for each measure. 

Click a video below to be redirected to the FAAA Portal to view.

When do the DBFO changes start?

Website disclosure information

Ongoing Fee Arrangements and client consents

Removal of the FDS obligations

When will DBFO Tranche 2 be released for consultation?

Tranche 2 is likely to include: 

  • rationalisation of the Best Interests Duty 
  • removal of the best interest duty ‘safe harbour’ 
  • rationalisation of Statement of Advice (SOA) changes documents 
  • new class of adviser  

 

Government has suggested that consultation on the Tranche 2 measures is expected to commence in the second half of 2024.

FAAA Media Releases

2 April 2024

FAAA Submissions

8 July 2024

26 April 2024