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Meet the Team

Proudly introducing our dedicated and passionate headquarters team who work tirelessly to deliver better outcomes for members.

Executive Leadership Team

Sarah Abood

Chief Executive Officer

Phil Anderson

GM Policy, Advocacy & Standards

Tania Milnes

GM Membership

Anne Palmer

GM Education

Membership

Lindy Chapman

Member Services Manager

Terry Riddell

Member Services Coordinator

Starina Rosario

Member Services Coordinator

Hayden Baulch

Member Services Coordinator

Jacqui Cotton

Head of Events

Maree Nisbet

Senior Manager Events

Melissa Favaloro

Events Manager

Elise Cole

National Chapter & Event Coordinator

John Summerhays

Head of Marketing & Communications

Giles Smith

Marketing Production Manager

Mark Rock

Marketing & Communications Manager

Will Burton

Digital Marketing Manager

Michael Berdon

Senior Manager Members & Partnerships

Swati Bhardwaj

Salesforce Administrator

Policy, Advocacy & Standards

George John

Senior Manager Government Relations & Policy

Heather McEvoy

Senior Manager Policy

Robert Kimberley

Professional Standards & Accountability

Corporate

Wendy Smith

Executive Assistant & Company Secretary

Kathy Popovski

People & Culture Manager

Alice Luo

Financial Accountant

Widya Jauw

Assistant Accountant

Carmelia Kossim

Head of Finance

Education

Caz Garrard

CFP Program Manager

Sharlene Bracken

Education Coordinator

Niki Tranfield

CPD Program & Webinar Production Manager

Gregor Murton

CPD Program Manager

Soumya Ramadas

CPD Coordinator

Louise Trevaskis

Head of University and Student Programs

Nelofar Sultan

Student Engagement Officer

Bagas Ariobimo

Student Management Coordinator

We’re here to help...

Member Services

Partnerships

Policy & Advocacy

Professional Standards

Continuing Professional Development

Professional Year

Education

Marketing & Communications

Public Relations

Professional Practice Program

The united voice for financial advice professionals

Member Benefits

Become a Member

FAAA Communities

Recognition & Awards

Pro Bono Advice