Upcoming webinar

Aged care technical rules: What you need to know

Thursday 6 August 2026

12:00pm – 1:00pm AEST

Up to 1 CPD hour available 

Register now

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Session Overview

The introduction of the new Aged Care Act on 1 November 2025 brought significant changes to residential aged care fees. While the core principles have remained, advisers now need to navigate new fee structures, revised processes, and a range of new terminology.

Understanding these rules is critical when helping clients make informed decisions, particularly as misconceptions and administrative errors remain common across aged care providers, clients, and even government agencies.

This webinar will provide a clear overview of the key technical rules and identify some of the common technical traps to avoid including:

  • How residential aged care fees are structured under the new rules
  • Determining whether a client is grandfathered and the implications for fees and contributions
  • When and how RADs can be paid
  • Common mistakes and technical errors we regularly encounter
  • Practical strategies for improving client outcomes
  • How to add value to clients.

Meet your speakers

LouiseB

Louise Biti CFP®

Director, Aged Care Steps

Louise is the co-founder and Director of Aged Care Steps, the leader in aged care financial advice and empowering financial advisers to deliver expert advice on aged care.

As a thought leader and one of the foremost experts in the field, Louise has spent almost 30 years analysing legislation and simplifying technical strategies for advisers and their clients, with a skill for making complex aged care issues more accessible.

With extensive industry experience, Louise has served as a director on the FAAA (formerly FPA) and SMSF Association Boards and was a member of the Aged Care Financing Authority, a former government statutory body.