MenuKnow Your Provider
Practical product education. CPD accredited.
The Know Your Provider Series is a new CPD catalogue within FAAA Learn, designed to help financial advisers and their team gain a deeper understanding of the products and services they recommend. Explore the catalogue now on FAAA Learn.
Featuring FAAA CPD accredited recordings, each session provides practical insights directly from product providers in a structured educational format. The result is trusted, transparent product education that supports informed decision-making, due diligence, and professional development.
Whether you’re an adviser researching products, a paraplanner conducting product comparisons, a client services officer looking to understand a product, or a compliance professional supporting advice processes, Know Your Provider helps you build practical knowledge while earning CPD.
A trusted educational approach
Each session is professionally facilitated and produced by the FAAA, with a Q&A format that helps advisers better understand product solutions, client suitability considerations, and practical applications.
Is there a product provider you would like to hear from? Let us know at cpd@faaa.au
Why watch?
- FAAA-accredited CPD recordings
- Practical product education delivered directly by providers
- Understand product features, benefits, and suitability
- Supports product research and due diligence obligations
- On-demand learning that fits your schedule
Who is it for?
- Financial Advisers
- Paraplanners
- Practice Managers, Client Service Officers and Advice Support Teams
- Compliance Professionals
- PY Candidates
- Anyone seeking a deeper understanding of financial products and services
FAQs
Are the Know Your Provider sessions CPD accredited?
Yes, the sessions are all FAAA CPD accredited.
Do I have to be an FAAA member?
No, you don’t have to be a member to watch the recordings. You will need to create an account in FAAA Learn to watch.
How long is each session?
Session lengths vary from 30-60 minutes.
How often is new content added?
New content will be added on a monthly basis.
For Product Providers
Showcase your expertise through education
Know Your Provider offers product providers a unique opportunity to educate Australia’s financial advice profession through trusted, FAAA CPD-accredited content.
By participating in the series, you position your organisation as a transparent, professional contributor to adviser education while reaching one of the most engaged financial advice communities in Australia.
Register your interest
Whether you are looking to expand your product awareness or showcase your organisation’s expertise, Know Your Provider offers a valuable new way to connect education, professionalism and informed advice.
For further information, contact our CPD team.
