MenuFAAA Wellbeing
Free, confidential support for the financial advice community
The FAAA prides itself on encouraging members to prioritise their health and wellbeing, we are therefore proud to provide members, their families and the broader financial advice profession with the FAAA Wellbeing initiative.
FAAA Wellbeing is a free, confidential support program which through our partnership with a new wellbeing provider can assist with personal, family, or work-related unease. The firm which was established over 30 years ago has access to a team of qualified psychologists, available between 9am and 7pm, 7 days a week.
Support can be provided in relation to a wide range of issues, including:
- relationship issues
- childcare and parenting issues
- harassment and bullying
- substance abuse and addiction
- separation, loss, and grief
- job stress and anxiety
- financial and legal issues
- family violence
- gambling
- managing change
- workplace conflict
Call 1300 410 794 or click below to make an appointment via email
FAQ's
The FAAA Wellbeing service is a confidential counselling service offered by the FAAA to FAAA staff, FAAA members, Financial Advisers and the employees of financial advice practices, as well as their respective families, to support their social and psychological well-being in the workplace and in their personal lives.
The following people are eligible to access FAAA Wellbeing:
- FAAA staff and their immediate families
- FAAA Members, their immediate families and their employees
- Financial Advisers who are not members of the FAAA
Anyone else associated with the financial advice profession including those studying financial advice can also access the service.
Appointments can be made by phone on 1300 410 794 or by emailing appointments@pauldickinsonconsulting.com.au
Appointments can be completed via phone, online or face to face.
They are available between 7am to 9pm AEST, 7 days per week.
There is a limit of 6 sessions per issue.
This will be treated on a case-by-case basis. Some options could include the counsellor being able to extend the number of sessions or referring the individual to a GP for a mental health plan.
The FAAA Wellbeing service can help those in need to identify and address personal issues that might be affecting their performance at work, leading to increased productivity and a higher quality of output.
Yes! All consultations are strictly confidential. Information about you is not shared with anyone unless authorised by you in writing, or if required under Australian law.
The service is part of the FAAA Wellbeing program and the cost of the service is covered by the FAAA for eligible individuals.
The service can support a range of issues which include:
- personal issues
- job stress and anxiety
- relationship issues
- aged care, childcare, parenting issues
- harassment and bullying
- substance abuse/ alcohol and drugs
separation and loss and grief - balancing work and family
- financial or legal issues
- family violence
- gambling
- dealing with and managing change
workplace conflict - plus, any other issue you would care to discuss.
FAAA Wellbeing
Free, confidential support for the financial advice community.
The FAAA prides itself on encouraging members to prioritise their health and wellbeing, we are therefore proud to provide members, their families and their staff with the FAAA Wellbeing initiative.
FAAA Wellbeing is a free, confidential support program which through our partnership with a new wellbeing provider can assist with personal, family, or work-related unease.
Counselling support can be provided in relation to:
- relationship issues
- parenting and childcare issues
- harassment and bullying
- substance abuse and addiction
- separation, loss and grief
- job stress and anxiety
- financial and legal issues
- family violence
- gambling
- managing change
- workplace conflict
Getting started
Counselling sessions are available from Monday to Saturday from 9am-9pm. Simply click below and use the FAAA access code:
0407086000
Or call 1300 410 794 to make an appointment over the phone.
You will need to advise the counsellor of your name and that you are accessing the service as part of the FAAA.
If you require immediate assistance, please contact Lifeline on 13 11 14.
Additional digital resources are also available:
FAQs
What is FAAA Wellbeing?
FAAA Wellbeing is a confidential counselling service offered to support social and psychological wellbeing in people’s work and personal lives.
Who is able to access FAAA Wellbeing?
- FAAA staff and their immediate families
- FAAA members, their immediate families and their employees
Who provides the FAAA Wellbeing service?
The FAAA Wellbeing service is provided by EapAssist, an Australian company established in 2008. They provide prompt confidential phone counselling and digital support.
Is there a limit to the number of sessions?
There is a limit of 6 sessions per person, any additional cases will be treated on a case-by-case basis.
What are the benefits of using FAAA Wellbeing?
The service can help those in need to identify and address personal issues.
Is the service confidential?
Yes, all consultations are strictly confidential. Information about you is not shared with anyone unless authorised by you in writing, or if required under Australian law.
Is there a cost to access FAAA Wellbeing?
The cost is covered by the FAAA for eligible individuals.