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Upcoming webinar

Introducing the FAAA's Principles of Good Practice (Part 6)

Tuesday 18 August 2026

12:00pm – 1:00pm AEST

Up to 1 CPD hour available 

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Session Overview

As part of the FAAA’s commitment to supporting advisers in their ethical duties, we are proud to introduce the FAAA Principles of Good Professional Practice. This guide has been developed with extensive feedback from the financial advice community and illustrates “good practice” for advisers, as a solid foundation for advisers to apply their professional judgement and meet the best interests of their clients.

In this 6-part series, we will be delving into the principles and explore how it can assist you in your day-to-day practice. The FAAA Principles of Good Professional Practice should not be viewed as a check list, but as one of the many tools in your toolbox for you to use to provide high quality outcomes for your clients

In the final session of our series, we will delve into relevant case studies. We will explore:

  • How these principles apply across the client journey
  • How the supporting behaviours can assist advisers to get the most from their interactions with clients
  • How the unifying principles interact with and apply throughout the stages of the advice journey
  • How failure to apply the principles can cause ethical breaches

Meet your speakers

Rob1

Robert Kimberley

Head of Professional Standards & Accountability

Rob has been working with the FAAA since March 2021 and is responsible for delivering the FAAA’s professionalism function.  

He has over 15 years’ experience in the financial services industry in Australia and internationally, working in both the public and private sectors, for wealth management firms, top tier banking groups and regulatory bodies, specialising in dispute resolution and advice review. 

ShayneS

Mark O’Flynn CFP®

Managing Director, Oxlade Financial

Mark O’Flynn is the Managing Director at Oxlade Financial. He has been in the industry since 2005, and has been practicing as an Independent Advisor since 2015. Mark was recognised as one of the 50 most influential Financial Advisers in Australia in the 2023 and 2024 FS Power 50 Awards, and was also named as a Finalist for the Investment Adviser of the Year category in the ifa Excellence Awards 2023.

Mark holds both the CFP® designation and the Chartered Financial Analyst® qualification. He also has a Bachelor of Economics and Bachelor of Commerce (Finance and Accounting), and has completed a Diploma in Financial Planning. Mark is a member of the FAAA’s Professional Standards & Conduct Committee, and also has specialist SMSF accreditation.