MenuFAAA Wellbeing
Free, confidential support for the financial advice community
The FAAA prides itself on encouraging members to prioritise their health and wellbeing, we are therefore proud to provide members, their families and the broader financial advice profession with the FAAA Wellbeing initiative.
FAAA Wellbeing is a free, confidential support program which through our partnership with a new wellbeing provider can assist with personal, family, or work-related unease. The firm which was established over 30 years ago has access to a team of qualified psychologists, available between 9am and 7pm, 7 days a week.
Support can be provided in relation to a wide range of issues, including:
- relationship issues
- childcare and parenting issues
- harassment and bullying
- substance abuse and addiction
- separation, loss, and grief
- job stress and anxiety
- financial and legal issues
- family violence
- gambling
- managing change
- workplace conflict
Call 1300 410 794 or click below to make an appointment via email
FAQ's
The FAAA Wellbeing service is a confidential counselling service offered by the FAAA to FAAA staff, FAAA members, Financial Advisers and the employees of financial advice practices, as well as their respective families, to support their social and psychological well-being in the workplace and in their personal lives.
The following people are eligible to access FAAA Wellbeing:
- FAAA staff and their immediate families
- FAAA Members, their immediate families and their employees
- Financial Advisers who are not members of the FAAA
Anyone else associated with the financial advice profession including those studying financial advice can also access the service.
Appointments can be made by phone on 1300 410 794 or by emailing appointments@pauldickinsonconsulting.com.au
Appointments can be completed via phone, online or face to face.
They are available between 7am to 9pm AEST, 7 days per week.
There is a limit of 6 sessions per issue.
This will be treated on a case-by-case basis. Some options could include the counsellor being able to extend the number of sessions or referring the individual to a GP for a mental health plan.
The FAAA Wellbeing service can help those in need to identify and address personal issues that might be affecting their performance at work, leading to increased productivity and a higher quality of output.
Yes! All consultations are strictly confidential. Information about you is not shared with anyone unless authorised by you in writing, or if required under Australian law.
The service is part of the FAAA Wellbeing program and the cost of the service is covered by the FAAA for eligible individuals.
The service can support a range of issues which include:
- personal issues
- job stress and anxiety
- relationship issues
- aged care, childcare, parenting issues
- harassment and bullying
- substance abuse/ alcohol and drugs
separation and loss and grief - balancing work and family
- financial or legal issues
- family violence
- gambling
- dealing with and managing change
workplace conflict - plus, any other issue you would care to discuss.
Expansion of our Approved Specialisations Program
Applications are now open to providers of designations and qualifications to become a recognised provider of an FAAA Specialism.
The FAAA has a proud history of supporting specialist education programs which upskill members in niche areas of advice and provide continuous professional development. FAAA specialisations recognise members who have taken extra steps to improve their expertise and currently include Aged Care, Life Risk and FChFP. The program is now being expanded to cover more areas of advice and other education providers.
- Estate Planning
- Retirement
- Money Therapy
- SMSF
- Responsible Investing
- Aged Care
- Life Risk
- Education providers who offer programs in other fields, which may be appropriate for an FAAA Specialism, can also submit an application for consideration, in this round.
Providers of education programs in the below fields are invited to apply:
Benefits for providers
- Exclusive arrangement with the FAAA for 3 years
- Exposure to a community of over 10,000 members
- Exposure on the FAAA stand at the 2025 FAAA Congress in Perth
- Promotion of program via jointly branded materials
- Promotion of designation/qualification via FAAA Find a Planner
- Ongoing education options and engagement from members
- Highly regarded endorsement from the FAAA
- FAAA branding privileges for marketing material
What is the process?
- Apply before 29 August 2025
– Courses with less than 50 hours of study will not be considered - Applications will be reviewed in September 2025
– Submissions will be assessed by an independent panel - Successful applicants will be notified in October 2025
- Successful applicants will pay a one-off fee of $5,000 (ex GST)
- New specialisms will be integrated into the FAAA Portal
- New specialisms will be promoted to FAAA members
Further questions?
If you have any questions about the program or the application form, please email us!
